Services

In order for Unisa Health Turkey to carry out the services we will provide to you, we may need to learn your personal information and health data and record and store them within the limits required by the service to be provided.

The health data we are required to record in order to provide health services to you are legally considered special categories of personal data. In this context, according to Article 6, Paragraph 2 of the Personal Data Protection Law No. 6698, "Processing of special categories of personal data without explicit consent of the data subject is prohibited," personal health data can only be recorded with the explicit written consent of the individual, except in special cases specified by law. Therefore, it has become necessary to obtain this explicit consent from you.

INFORMATION TEXT

This text covers the personal data you provide to us verbally, in writing, visually, or electronically during your visit to our clinic, as well as the personal data you submit to us via internet and mobile applications or electronically, or that are obtained in our clinic (test results, prescriptions, photos, etc.). In this context, the personal health data necessary for the execution of the services we will provide to you, including your name, surname, Turkish ID number (or your passport number or temporary Turkish ID number if you are not a Turkish citizen), place and date of birth, marital status, gender information, identity data, various identification documents, address, phone number, email address, financial data such as your bank account number and IBAN number, medical history in your clinical file, information showing your disease history, examination data, data regarding the procedures performed on you, prescription information, your photos, all kinds of images, audio/video recordings, laboratory and imaging results, test results, health and sexual life data obtained during the execution of medical diagnosis, treatment, and care services, data related to private health insurance, and Social Security Institution data are considered personal data.

Your personal data included in the aforementioned data categories will be processed for the purposes of “Conducting Emergency Management Processes, Conducting Activities in Compliance with Legislation, Conducting Finance and Accounting Affairs, Ensuring Physical Space Security, Conducting Legal Affairs, Conducting Communication Activities, Conducting Business Activities / Audits, Conducting Occupational Health / Safety Activities, Conducting After-Sales Support Services for Goods / Services, Conducting Sales Processes for Goods / Services, Conducting Production and Operation Processes for Goods / Services, Conducting Customer Relationship Management Processes, Conducting Activities for Customer Satisfaction, Organization and Event Management, Conducting Storage and Archive Activities, Conducting Contract Processes, Follow-up of Requests / Complaints, Providing Information to Authorized Persons, Institutions, and Organizations, Creating and Tracking Visitor Records.”

These personal data will be recorded within the scope of the Personal Data Protection Law No. 6698 and relevant legislation only to the extent required by the health service to be provided to you and will be stored in our system/archive for a period not exceeding the general statute of limitations of 10 years ‘as long as necessary for the purposes of recording’. Your data processed in this context will be protected as professional secrets, confidentiality will be ensured, and will only be shared with the Ministry of Health (Examination Information Management System), Ministry of Finance, Ministry of Justice, and other government institutions and organizations in accordance with existing laws and regulations, and only to the extent of the requested data when officially requested. Additionally, if your treatment is to be carried out in a hospital, your personal data will be shared with the relevant hospital. They will not be shared with other third parties/institutions/organizations.

However, in cases where the confidentiality of personal medical records must be limited to protect public health, such as the obligation to report infectious diseases to the competent authorities as regulated in Article 58 of the Public Health Law No. 1593, or in cases of legal obligations such as the obligation to report crimes, we remind you that personal medical records may need to be notified to the competent authorities in a limited and proportionate manner for the purpose.

During the course of your diagnosis and treatment, all audio and video recordings, photos, and laboratory information recorded by us may be used anonymously in scientific meetings, scientific publications, patient information, interviews, and correspondence, provided your identity remains confidential.

• Learn whether your personal data is processed and the scope of the processed data,
• Request information about the processing of your personal data, access these data, and obtain copies of them,
• Learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
• Learn whether your personal data is transferred to third parties within the country or abroad and to whom they are transferred,
• Request the notification of changes in your personal data to the parties to whom your data has been shared,
• Request the correction of incomplete or inaccurate personal data.

(It has been informed that this right can be exercised by personally applying or in writing to our clinic located at Barbaros Mahallesi Ihlamur Bulvarı Sarkaç Sokak Ağaoğlu My Prestige Business Center No:1 Floor:2 Apartment:9-10, 34746 Ataşehir/Istanbul.)

By ticking the KVKK box in the communication form on our website or through our email address, you acknowledge that the communication you make is not encrypted and not entirely secure, that your personal information may be intercepted by unauthorized persons, and that you accept all the above-mentioned issues and cannot hold Unisa Health Turkey responsible for this.

EXPRESS CONSENT TEXT

I have read and understood the Personal Data Information and Express Consent Text prepared by Unisa Health Turkey,

I have been informed about the purposes, collection methods, and legal reasons for processing my personal data, my rights regarding the protection of my personal data, the obligatory cases for the transfer of my data, data security, and my application rights, which are detailed in the Personal Data Information and Express Consent Text,

I give my explicit consent to the recording, storage, and sharing of all my personal data, including my health data, by Unisa Health Turkey and its employees within the scope of the principles mentioned above,

I also give my explicit consent to the sharing of my data for consultation purposes with colleagues of my doctor or with product supplier companies in cases where the purchase of a special product for me is required,

In addition, I ACCEPT WITH MY EXPRESS CONSENT that Unisa Health Turkey may contact me via mobile devices, internet, or postal mail.